ResMed

Airsense 10 AutoMachine,HeatedHumidifire ClimateLine Tube & AirFit F30i Mask

£755.97
1 7

Sold out

ResMed

Airsense 10 AutoMachine,HeatedHumidifire ClimateLine Tube & AirFit F30i Mask

Airsense 10 AutoMachine,HeatedHumidifire ClimateLine Tube & AirFit F30i Mask

£755.97 with VAT Relief
£755.97 with VAT Relief
Sale Sold out
Next Day Delivery UK Customer Support Hassle-Free Returns
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Next Day Delivery UK Customer Support Hassle-Free Returns

Shipping policy

🚚 Fast, Reliable & Fully Tracked Shipping

Every order is dispatched using Royal Mail Tracked 24 or an equivalent fully tracked service, giving you a real-time tracking link so you can follow your delivery every step of the way.

Destination Estimated Delivery Tracking
🇬🇧 United Kingdom Next Working Day* ✅ Included
🇪🇺 Europe 2–3 Working Days ✅ Included
🌍 Rest of the World 7–10 Working Days ✅ Included

*Next working day delivery applies to eligible UK orders placed before our daily dispatch cut-off time. Delivery times are estimates and may occasionally be affected by courier delays, weather, public holidays, or other circumstances beyond our control.

1. Order Processing

We aim to process and dispatch all orders as quickly as possible.

  • Orders are processed on UK business days (Monday to Saturday, excluding public holidays).
  • Orders placed before 12:00 PM (UK time) are typically dispatched the same business day.
  • Orders placed after the cut-off time, or on Sundays and public holidays, will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

2. UK Delivery

We offer FREE tracked delivery on all UK orders.

  • FREE standard tracked delivery on every UK order.
  • Orders are shipped using Royal Mail Tracked 24 or an equivalent tracked courier service.
  • Most UK orders are delivered on the next working day after dispatch.
  • Deliveries are made Monday to Saturday (excluding public holidays).
  • Full tracking details are provided once your order has been dispatched.

While the vast majority of UK deliveries arrive the next working day, delivery times are estimates and may occasionally take 1–2 working days due to courier delays, adverse weather, remote locations, or peak seasonal demand.

3. International Delivery

Europe

Most orders delivered within Europe arrive within 2–3 working days after dispatch using trusted international courier partners.

Rest of the World

Most international orders outside Europe are delivered within 7–10 working days after dispatch.

Please note:

  • Shipping costs are calculated and displayed at checkout.
  • All international shipments include tracking where available.
  • Delivery estimates may vary depending on customs processing and the destination country.

Customs, Duties & Taxes

International orders may be subject to import duties, VAT, taxes, or customs clearance fees imposed by the destination country.

  • These charges are not included in our product prices or shipping fees.
  • Any applicable customs charges are the responsibility of the recipient.
  • Customs authorities or courier companies may require payment before delivery.

If a shipment is delayed, refused, abandoned, or returned due to unpaid customs charges or failure to cooperate with customs authorities, shipping charges and any associated costs are non-refundable.

4. Delivery Restrictions

  • We do not deliver to PO Box or BFPO addresses.
  • Certain products may require additional verification before dispatch to comply with applicable regulations.
  • Orders may be delayed if additional verification is required.

5. Delivery Issues

If your order is delayed, missing, damaged, or incomplete, please contact us as soon as possible.

To help us resolve your issue quickly, please include:

  • Your order number.
  • A description of the issue.
  • Photographs of any damaged items or packaging (where applicable).

We will work closely with our courier partners to investigate and resolve delivery issues as quickly as possible.

6. Contact Us

If you have any questions about shipping, delivery times, or tracking, please contact us:

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

 

Last updated: 28 April 2026

This Shipping Policy explains how CPAP Savers processes, dispatches, and delivers orders within the United Kingdom and internationally.

By placing an order with us, you agree to the terms outlined below.

Refund policy

💙 Shop With Complete Confidence

At CPAP Savers, we're committed to making your shopping experience simple, secure, and worry-free. If there's ever an issue with your order, our friendly UK support team is here to help.

Returns at a Glance

Situation What Happens?
✅ Unused & unopened item 30-day hassle-free returns
✅ Faulty or damaged item Free replacement or full refund
✅ Wrong item received We'll fix it at no cost to you
✅ Tracked support We're here every step of the way

Buy with confidence: If we've made a mistake or your item arrives damaged or faulty, we'll make it right with a replacement or full refund.

Last updated: 14 July 2026

1. Change-of-Mind Returns

If you've changed your mind, you may return eligible items within 30 days of delivery.

To qualify for a refund:

  • The item must be unused, unopened, and in its original sealed packaging.
  • Products must be in a condition suitable for resale.
  • Original delivery charges are non-refundable.
  • Return postage is the customer's responsibility.
  • We recommend using a tracked delivery service and keeping proof of postage.
  • Once your return has been received and inspected, refunds are processed within 10 working days to your original payment method.

Returns requested after 30 days cannot be accepted unless the item is faulty and covered by the manufacturer's warranty.

2. Faulty, Damaged or Incorrect Orders

If something isn't right with your order, please contact us within 7 days of delivery.

This includes:

  • Items damaged during transit
  • Incorrect products received
  • Manufacturing defects

In these situations, we'll arrange either:

  • A free replacement, or
  • A full refund

We'll also cover reasonable return postage costs, and where applicable, refund the original delivery charges.

If a fault develops after 30 days, your product may still be covered by the manufacturer's warranty. We'll gladly assist you with the warranty process wherever possible.

3. Hygiene & Medical Safety

For the safety of all customers, certain medical products cannot be returned once opened unless they are confirmed to be faulty.

This includes (but is not limited to):

  • CPAP Machines
  • CPAP Masks & cushions
  • Tubing and hoses
  • Filters
  • Humidifier chambers
  • Nasal or oral interface components

These restrictions comply with UK consumer hygiene regulations.

4. How to Arrange a Return

To request a return:

  1. Email contact@cpapsavers.com with your order number and reason for return.
  2. We'll confirm whether your return is eligible.
  3. We'll provide return instructions.
  4. Return the item with all original packaging, accessories, and manuals.
  5. Once inspected, your refund will be issued to your original payment method.

5. Items That Cannot Be Returned

Unless faulty, the following items cannot be returned:

  • Opened or used prescription medical devices (including CPAP machines)
  • Opened CPAP masks and hygiene-sensitive products
  • Opened consumables such as filters or straps
  • Clearance or final-sale items
  • Ex-display or refurbished products sold as final sale

6. International Returns

Eligible international returns are accepted.

Please note:

  • Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
  • Import duties, customs fees, and taxes are non-refundable.
  • Refunds are processed once the returned goods have been received and inspected.

7. Returns & Refund Summary

Situation Return Accepted? Refund / Replacement Conditions
Unused & unopened item ✅ Yes ✅ Full refund Within 30 days in original sealed packaging
Opened but unused item ⚠️ Case by case ⚠️ Partial refund or store credit Subject to hygiene inspection
Used mask, tubing or hygiene products ❌ No ❌ Not eligible UK hygiene regulations apply
Faulty or defective product ✅ Yes ✅ Full refund or replacement Report within 7 days where possible
Wrong item received ✅ Yes ✅ Full refund or replacement We cover return shipping
Damaged during delivery ✅ Yes ✅ Full refund or replacement Contact us promptly with photos if possible
Change of mind ✅ Yes ✅ Refund Item must remain unopened and unused

8. Contact Us

If you need help with a return or refund, our support team is happy to help.

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

Description

ResMed

ResMed AirSense 10 Auto CPAP Machine with Heated Humidifier, ClimateLineAir Tube & AirFit F30i Full Face Mask

📦 What's Included

  • 1 × ResMed AirSense 10 Auto CPAP Machine
  • 1 × Integrated Heated Humidifier
  • 1 × ClimateLineAir™ Heated Tube
  • 1 × ResMed AirFit F30i Full Face Mask
  • 1 × Power Supply
  • 1 × SD Card (where included by manufacturer)
  • 1 × User Manual

Complete Premium APAP System with Heated Humidification, Climate Control and Top-of-Head Tube Connection

Experience advanced sleep therapy with the ResMed AirSense 10 Auto CPAP Machine, a premium automatic positive airway pressure (APAP) device designed to provide personalised and comfortable treatment for Obstructive Sleep Apnoea (OSA). This complete package includes the integrated Heated Humidifier, ClimateLineAir™ Heated Tube, and the innovative AirFit F30i Full Face CPAP Mask, delivering exceptional comfort, effective therapy, and reliable performance every night.

The AirSense 10 AutoSet automatically adjusts air pressure throughout the night based on your breathing patterns, helping reduce sleep apnoea events while maximising comfort. Its built-in heated humidifier minimises dryness and irritation, while the ClimateLineAir™ heated tubing maintains optimal temperature and humidity levels to prevent condensation and improve therapy consistency.

The included ResMed AirFit F30i Full Face Mask features a top-of-head tube connection and an ultra-compact under-the-nose cushion, allowing greater freedom of movement without obstructing your field of vision. This makes it an excellent choice for side sleepers, active sleepers, and users who wear glasses before bedtime.

Note: The AirFit F30i frame and cushion are sized separately. Please confirm both your frame size and cushion size before ordering replacement parts.
Intelligent AutoSet™ Technology
Air pressure adjusts automatically through the night based on your breathing patterns, helping reduce apnoea events while maximising comfort.
Humidifier + Heated Tube Together
The built-in heated humidifier minimises dryness and irritation, while the ClimateLineAir™ tube holds temperature and humidity steady to prevent condensation.
Top-of-Head Tube Connection
Routing the tube over the crown of the head keeps it clear of your face and body, giving side sleepers and active sleepers freedom to move naturally.
Clear Field of Vision
The ultra-compact under-the-nose cushion sits below the nose rather than over the bridge, leaving your view unobstructed — ideal if you read or wear glasses before bed.

Key Features

✓
Automatic Pressure Adjustment — AutoSet™ technology tailors therapy pressure throughout the night.
✓
Integrated Heated Humidifier — Adds warmth and moisture to the airflow for enhanced breathing comfort.
✓
ClimateLineAir™ Heated Tube — Helps prevent rainout and maintains ideal humidity all the way to the mask.
✓
AirFit F30i Full Face Mask — Top-of-head tube connection allows unrestricted movement during sleep.
✓
Quiet, Efficient Operation — Designed for uninterrupted sleep for you and your partner.
✓
Advanced AutoRamp™ Technology — Starts therapy gently and increases pressure after sleep onset.
✓
Expiratory Pressure Relief (EPR™) — Provides easier, more natural exhalation during therapy.
✓
User-Friendly Colour Display — Intuitive controls make daily operation straightforward.
✓
Wide Accessory Compatibility — Works with a broad range of CPAP accessories and replacement parts.
✓
Trusted ResMed Quality — Built for dependable long-term sleep apnoea therapy.

Technical Specifications

Specification Details
Brand ResMed
Machine Model AirSense 10 AutoSet
Therapy Type Automatic Positive Airway Pressure (APAP)
Included Mask ResMed AirFit F30i Full Face Mask
Mask Style Full Face, Ultra-Compact Under-the-Nose Cushion
Tube Connection Top-of-Head Elbow
Humidifier Integrated Heated Humidifier (Included)
Included Tubing ClimateLineAir™ Heated Tube (Included)
Comfort Features AutoSet™, AutoRamp™, EPR™
Display Colour Display with Intuitive Controls
Data & Reporting SD Card (where included by manufacturer)
Power Supply Included
Intended Use Treatment of Obstructive Sleep Apnoea (OSA)
Warranty Manufacturer Warranty (where applicable)

🧼 Care & Maintenance

Regular care keeps your CPAP machine, tube, and mask hygienic and performing reliably.

  • Wipe down the machine casing daily with a soft, damp cloth; avoid liquids entering vents or ports.
  • Empty, rinse, and air dry the humidifier water tub daily, and use distilled water where recommended.
  • Wash the AirFit F30i cushion daily and the frame and headgear weekly in warm water with a mild soap.
  • Keep the mask's vent holes and elbow clear of blockages, and never seal or cover them.
  • Clean the ClimateLineAir™ Heated Tube following the manufacturer's guidance, and never immerse the electrical connector end in water.
  • Allow all washed components to air dry fully away from direct sunlight before reassembly.
  • Avoid alcohol-based cleaners, bleach, or abrasive materials on any component.
  • Replace air filters, cushions, and tubing on the schedule recommended by ResMed or your healthcare provider.

Ideal For

This package brings together ResMed's clinically proven AutoSet algorithm, full climate control, and a top-connected full face mask built for movement — a complete premium therapy setup in a single purchase.

  • Obstructive Sleep Apnoea (OSA)
  • Home CPAP therapy
  • First-time CPAP users
  • Experienced CPAP users seeking premium comfort
  • Side sleepers and active sleepers
  • Individuals requiring automatic pressure adjustment

⚠ Please Note

CPAP therapy should only be used under the guidance of a qualified healthcare professional, and pressure settings must be prescribed by your clinician. Always follow the manufacturer's instructions for use, cleaning, and replacement schedules.

📄 Helpful Documents & Resources

Warranty T & C

🛡️ For Machines : Every eligible product you purchase is backed by a 2-year manufacturer warranty, covering manufacturing defects and workmanship under normal use.

 

⚠️ For Masks & Accessories : CPAP
masks and mask components are covered by a 6-month warranty against
manufacturing defects only.

 

*Not covered: Normal wear and tear, misuse, improper cleaning, accidental
damage, or unauthorised modifications.

📖 Read More — To view our detailed Warranty policy

Shipping & Return Policy

🚚 Free Next-Day UK Delivery : Orders placed before 3:00 PM GMT, Monday to Friday, are dispatched the same day using our next-day delivery service.

📖 Read More — To view our detailed Shipping policy

 

↩️ 30-Day Easy Returns : We offer a 30-day return policy on eligible items that are unused, unopened, and in their original sealed packaging. For hygiene and safety reasons, opened or used CPAP Machines, masks, cushions, and other personal-use accessories cannot be returned or replaced.

📖 Read More — To view our detailed Returns & Exchange policy

Frequently Asked Questions

1. What is included in this AirSense 10 Auto CPAP package?
This package typically includes the AirSense 10 Auto CPAP machine, integrated heated humidifier, ClimateLine heated tubing, AirFit F30i full face mask, power supply, travel bag, SD card (if applicable), user manual, and standard accessories.
2. What is the AirSense 10 Auto CPAP machine used for?
The AirSense 10 Auto is an automatic positive airway pressure (APAP) machine designed to treat Obstructive Sleep Apnea (OSA). It automatically adjusts air pressure throughout the night based on your breathing needs for comfortable and effective therapy.
3. How does the heated humidifier improve therapy?
The integrated heated humidifier adds moisture to the airflow, helping reduce dryness, nasal irritation, sore throat, and congestion while improving overall comfort during CPAP therapy.
4. What is the benefit of the ClimateLine heated tube?
The ClimateLine heated tubing helps maintain a consistent air temperature and minimizes condensation (rainout) inside the tube, providing a more comfortable sleep therapy experience.
5. Why choose the AirFit F30i Full Face Mask?
The AirFit F30i features a top-of-head tube connection and an under-the-nose cushion, allowing greater freedom of movement while reducing facial pressure and maintaining a secure seal.
6. Is this machine suitable for first-time CPAP users?
Yes. The AirSense 10 Auto is designed for both new and experienced CPAP users. Its automatic pressure adjustment, AutoRamp feature, and user-friendly interface make it easy to begin sleep therapy.
7. Can the pressure settings be adjusted automatically?
Yes. The AirSense 10 Auto continuously monitors your breathing and automatically adjusts therapy pressure throughout the night for optimal treatment.
8. Does the machine operate quietly?
Yes. The AirSense 10 Auto is engineered with advanced quiet motor technology, allowing for peaceful sleep with minimal operational noise.
9. Is the AirFit F30i mask available in different sizes?
Yes. The AirFit F30i mask is available in multiple cushion sizes to ensure a comfortable and secure fit. Choosing the correct size improves therapy effectiveness and comfort.
10. Can I travel with the AirSense 10 Auto?
Yes. The AirSense 10 Auto is compact, lightweight, and supplied with a travel bag, making it convenient for both domestic and international travel.
11. How often should I replace the CPAP mask and accessories?
Replacement schedules may vary, but generally:
Mask Cushion: Every 1–3 months
Heated Tube: Every 6–12 months
Filters: Every 1–3 months
Humidifier Water Chamber: Every 6 months or as needed
Complete Mask: Every 6–12 months
Regular replacement helps maintain hygiene and therapy performance.
12. How do I clean the AirSense 10 CPAP equipment?
Clean the mask cushion daily with mild soap and warm water. Wash the humidifier chamber and ClimateLine tube weekly, rinse thoroughly, and allow all components to air dry before use.
13. Does this machine support heated tubing?
Yes. The AirSense 10 Auto is fully compatible with the included ClimateLine heated tube, enabling Climate Control technology for enhanced comfort.
14. Is a prescription required to purchase this CPAP machine?
Prescription requirements vary depending on your country and local regulations. Please verify the applicable requirements before placing your order.
15. Who is this CPAP bundle best suited for?
This complete CPAP therapy package is ideal for adults diagnosed with Obstructive Sleep Apnea who want an all-in-one solution featuring automatic pressure adjustment, integrated humidification, heated tubing, and a premium full-face CPAP mask for comfortable nightly therapy.
16. What are the key benefits of this complete CPAP package?
Key benefits include:
Automatic pressure adjustment for personalized therapy
Built-in heated humidifier for added comfort
ClimateLine heated tubing to reduce condensation
AirFit F30i full face mask with top-of-head tube connection
Quiet operation for uninterrupted sleep
Easy setup and intuitive controls
Complete ready-to-use sleep therapy solution
17. Is this CPAP package compatible with ResMed accessories?
Yes. The AirSense 10 Auto is compatible with a wide range of compatible ResMed accessories, including replacement filters, humidifier chambers, ClimateLine tubing, and AirFit mask components designed for the AirSense 10 platform.
18. Why should I choose this complete CPAP therapy bundle instead of buying components separately?
Purchasing the complete bundle ensures compatibility between the machine, heated humidifier, ClimateLine tubing, and AirFit F30i mask while offering a convenient, ready-to-use sleep therapy solution that can simplify setup and provide better overall value than purchasing each component individually.

View full details

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Trusted by Real Customers

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Shipping policy

🚚 Fast, Reliable & Fully Tracked Shipping

Every order is dispatched using Royal Mail Tracked 24 or an equivalent fully tracked service, giving you a real-time tracking link so you can follow your delivery every step of the way.

Destination Estimated Delivery Tracking
🇬🇧 United Kingdom Next Working Day* ✅ Included
🇪🇺 Europe 2–3 Working Days ✅ Included
🌍 Rest of the World 7–10 Working Days ✅ Included

*Next working day delivery applies to eligible UK orders placed before our daily dispatch cut-off time. Delivery times are estimates and may occasionally be affected by courier delays, weather, public holidays, or other circumstances beyond our control.

1. Order Processing

We aim to process and dispatch all orders as quickly as possible.

  • Orders are processed on UK business days (Monday to Saturday, excluding public holidays).
  • Orders placed before 12:00 PM (UK time) are typically dispatched the same business day.
  • Orders placed after the cut-off time, or on Sundays and public holidays, will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

2. UK Delivery

We offer FREE tracked delivery on all UK orders.

  • FREE standard tracked delivery on every UK order.
  • Orders are shipped using Royal Mail Tracked 24 or an equivalent tracked courier service.
  • Most UK orders are delivered on the next working day after dispatch.
  • Deliveries are made Monday to Saturday (excluding public holidays).
  • Full tracking details are provided once your order has been dispatched.

While the vast majority of UK deliveries arrive the next working day, delivery times are estimates and may occasionally take 1–2 working days due to courier delays, adverse weather, remote locations, or peak seasonal demand.

3. International Delivery

Europe

Most orders delivered within Europe arrive within 2–3 working days after dispatch using trusted international courier partners.

Rest of the World

Most international orders outside Europe are delivered within 7–10 working days after dispatch.

Please note:

  • Shipping costs are calculated and displayed at checkout.
  • All international shipments include tracking where available.
  • Delivery estimates may vary depending on customs processing and the destination country.

Customs, Duties & Taxes

International orders may be subject to import duties, VAT, taxes, or customs clearance fees imposed by the destination country.

  • These charges are not included in our product prices or shipping fees.
  • Any applicable customs charges are the responsibility of the recipient.
  • Customs authorities or courier companies may require payment before delivery.

If a shipment is delayed, refused, abandoned, or returned due to unpaid customs charges or failure to cooperate with customs authorities, shipping charges and any associated costs are non-refundable.

4. Delivery Restrictions

  • We do not deliver to PO Box or BFPO addresses.
  • Certain products may require additional verification before dispatch to comply with applicable regulations.
  • Orders may be delayed if additional verification is required.

5. Delivery Issues

If your order is delayed, missing, damaged, or incomplete, please contact us as soon as possible.

To help us resolve your issue quickly, please include:

  • Your order number.
  • A description of the issue.
  • Photographs of any damaged items or packaging (where applicable).

We will work closely with our courier partners to investigate and resolve delivery issues as quickly as possible.

6. Contact Us

If you have any questions about shipping, delivery times, or tracking, please contact us:

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

 

Last updated: 28 April 2026

This Shipping Policy explains how CPAP Savers processes, dispatches, and delivers orders within the United Kingdom and internationally.

By placing an order with us, you agree to the terms outlined below.

Refund policy

💙 Shop With Complete Confidence

At CPAP Savers, we're committed to making your shopping experience simple, secure, and worry-free. If there's ever an issue with your order, our friendly UK support team is here to help.

Returns at a Glance

Situation What Happens?
✅ Unused & unopened item 30-day hassle-free returns
✅ Faulty or damaged item Free replacement or full refund
✅ Wrong item received We'll fix it at no cost to you
✅ Tracked support We're here every step of the way

Buy with confidence: If we've made a mistake or your item arrives damaged or faulty, we'll make it right with a replacement or full refund.

Last updated: 14 July 2026

1. Change-of-Mind Returns

If you've changed your mind, you may return eligible items within 30 days of delivery.

To qualify for a refund:

  • The item must be unused, unopened, and in its original sealed packaging.
  • Products must be in a condition suitable for resale.
  • Original delivery charges are non-refundable.
  • Return postage is the customer's responsibility.
  • We recommend using a tracked delivery service and keeping proof of postage.
  • Once your return has been received and inspected, refunds are processed within 10 working days to your original payment method.

Returns requested after 30 days cannot be accepted unless the item is faulty and covered by the manufacturer's warranty.

2. Faulty, Damaged or Incorrect Orders

If something isn't right with your order, please contact us within 7 days of delivery.

This includes:

  • Items damaged during transit
  • Incorrect products received
  • Manufacturing defects

In these situations, we'll arrange either:

  • A free replacement, or
  • A full refund

We'll also cover reasonable return postage costs, and where applicable, refund the original delivery charges.

If a fault develops after 30 days, your product may still be covered by the manufacturer's warranty. We'll gladly assist you with the warranty process wherever possible.

3. Hygiene & Medical Safety

For the safety of all customers, certain medical products cannot be returned once opened unless they are confirmed to be faulty.

This includes (but is not limited to):

  • CPAP Machines
  • CPAP Masks & cushions
  • Tubing and hoses
  • Filters
  • Humidifier chambers
  • Nasal or oral interface components

These restrictions comply with UK consumer hygiene regulations.

4. How to Arrange a Return

To request a return:

  1. Email contact@cpapsavers.com with your order number and reason for return.
  2. We'll confirm whether your return is eligible.
  3. We'll provide return instructions.
  4. Return the item with all original packaging, accessories, and manuals.
  5. Once inspected, your refund will be issued to your original payment method.

5. Items That Cannot Be Returned

Unless faulty, the following items cannot be returned:

  • Opened or used prescription medical devices (including CPAP machines)
  • Opened CPAP masks and hygiene-sensitive products
  • Opened consumables such as filters or straps
  • Clearance or final-sale items
  • Ex-display or refurbished products sold as final sale

6. International Returns

Eligible international returns are accepted.

Please note:

  • Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
  • Import duties, customs fees, and taxes are non-refundable.
  • Refunds are processed once the returned goods have been received and inspected.

7. Returns & Refund Summary

Situation Return Accepted? Refund / Replacement Conditions
Unused & unopened item ✅ Yes ✅ Full refund Within 30 days in original sealed packaging
Opened but unused item ⚠️ Case by case ⚠️ Partial refund or store credit Subject to hygiene inspection
Used mask, tubing or hygiene products ❌ No ❌ Not eligible UK hygiene regulations apply
Faulty or defective product ✅ Yes ✅ Full refund or replacement Report within 7 days where possible
Wrong item received ✅ Yes ✅ Full refund or replacement We cover return shipping
Damaged during delivery ✅ Yes ✅ Full refund or replacement Contact us promptly with photos if possible
Change of mind ✅ Yes ✅ Refund Item must remain unopened and unused

8. Contact Us

If you need help with a return or refund, our support team is happy to help.

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)
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