All our products are covered by standard manufacturer warranties. Most CPAP masks and accessories include a 90-day warranty against defects, while CPAP machines generally include a 2 to 3-year warranty.

Free Next-Day UK Delivery: Orders placed before 3:00 PM GMT Monday to Friday are shipped same-day for next-day delivery.

30-Day Easy Returns: We offer a 30-day return policy for unopened and unused items in their original packaging.

Q1. What does the AirFit™ F20 Complete Accessory Kit include?
A. The kit includes 1 cushion and 1 headgear. The frame, elbow (airflow connector), magnetic clips, and strap covers are not included.

Q2. Is this kit compatible with all CPAP masks?
A. No. This kit is designed specifically for AirFit™ F20-style full face mask systems and is not compatible with other CPAP mask models.

Q3. Can I replace only one part instead of the full kit?
A. Yes. Individual components such as the cushion or headgear can be replaced separately. However, this kit provides a convenient way to replace both components together while reusing your existing frame and elbow.

Q4. Why should I replace both the cushion and headgear together?
A. Replacing both components at the same time helps restore a secure seal, improve comfort, reduce air leaks, and maintain the overall performance of your CPAP mask.

Q5. Which CPAP machines is this mask compatible with?
A. The AirFit™ F20-style mask is compatible with most CPAP, Auto CPAP (APAP), and BiPAP machines that use the standard 22 mm universal CPAP hose connection. This includes machines from brands such as ResMed, Philips Respironics, Fisher & Paykel, Löwenstein, React Health, and many other standard CPAP devices.

Q6. Will this mask work with machines from other brands?
A. Yes. As long as your CPAP or BiPAP machine uses a standard 22 mm universal hose connection, this mask is compatible regardless of the machine brand.

Q7. What hose or tube size does this mask require?
A. This mask connects to standard 22 mm CPAP tubing, which is the industry-standard size used by most CPAP, APAP, and BiPAP machines. It is also compatible with slim 15 mm tubing when used with the appropriate machine hose.

Q8. Are the frame and elbow included?
A. No. This accessory kit includes 1 cushion and 1 headgear only. The frame, elbow (airflow connector), magnetic clips, and strap covers are not included.

Q9. Can I use this mask with a heated hose?
A. Yes. The AirFit™ F20-style mask is compatible with both standard and heated CPAP hoses, provided they use the standard CPAP connection.

Q10. How do I choose the correct cushion size?
A. Select the same cushion size as your existing AirFit™ F20 mask (Small, Medium, or Large). The headgear should also match the size recommended for your AirFit™ F20 mask system.

Q11. Is the headgear adjustable?
A. Yes. The headgear features adjustable straps that allow you to achieve a secure and comfortable fit while helping maintain an effective mask seal throughout the night.

Q12. Is this accessory kit reusable?
A. Yes. Both the cushion and headgear are reusable and intended for regular CPAP therapy. Clean them according to the manufacturer's care instructions and replace worn parts as needed to maintain hygiene and optimal performance.