All our products are covered by standard manufacturer warranties. Most CPAP masks and accessories include a 90-day warranty against defects, while CPAP machines generally include a 2 to 3-year warranty.

Free Next-Day UK Delivery: Orders placed before 3:00 PM GMT Monday to Friday are shipped same-day for next-day delivery.

30-Day Easy Returns: We offer a 30-day return policy for unopened and unused items in their original packaging.

Q1. What does the AirFit™ F20 Complete Accessory Kit include?
A. The kit includes 1 cushion, 1 headgear, 1 frame, 2 magnetic clips, and 2 strap covers. The airflow connector/elbow is not included.

Q2. Is this kit compatible with all CPAP masks?
A. No. This kit is designed specifically for AirFit™ F20-style full face mask systems and is not compatible with other CPAP mask models.

Q3. Can I replace only one part instead of the full kit?
A. Yes. Individual components such as the cushion or headgear can be replaced separately. However, the complete kit is a convenient option for restoring the overall fit, comfort, and performance of your mask.

Q4. Do the strap covers really improve comfort during use?
A. Yes. The soft fleece strap covers help reduce pressure marks, skin irritation, and discomfort caused by headgear straps, making overnight therapy more comfortable.

Q5. Which CPAP machines is this mask compatible with?
A. The AirFit™ F20-style mask is compatible with most CPAP, Auto CPAP (APAP), and BiPAP machines that use the standard 22 mm universal CPAP hose connection. This includes machines from brands such as ResMed, Philips Respironics, Fisher & Paykel, Löwenstein, React Health, and many other standard CPAP devices.

Q6. Will this mask work with machines from other brands?
A. Yes. As long as your CPAP or BiPAP machine uses a standard 22 mm universal hose connection, this mask is compatible regardless of the machine brand.

Q7. What hose or tube size does this mask require?
A. This mask connects to standard 22 mm CPAP tubing, which is the industry-standard size used by most CPAP, APAP, and BiPAP machines. It is also compatible with slim 15 mm tubing when used with the appropriate machine hose.

Q8. Is the elbow/airflow connector included?
A. No. The elbow (airflow connector) is not included with this accessory kit. It is designed to be used with your existing AirFit™ F20 elbow.

Q9. Can I use this mask with a heated hose?
A. Yes. The mask is compatible with both standard and heated CPAP hoses, provided they use the standard CPAP connection.

Q10. How do I choose the correct cushion size?
A. Select the same cushion size as your existing AirFit™ F20 mask (Small, Medium, or Large). The frame is designed to work with different cushion sizes within the AirFit™ F20 system.

Q11. Are the magnetic clips safe for everyone?
A. Magnetic clips provide quick and easy fitting. However, they should not be used by individuals with certain implanted medical devices (such as pacemakers) or if advised against by their healthcare provider. Please follow your CPAP mask manufacturer's safety guidance.

Q12. Is this accessory kit reusable?
A. Yes. All included components are reusable and intended for regular CPAP therapy. Clean them according to the manufacturer's care instructions and replace worn parts as needed to maintain hygiene and optimal performance.