ResMed

ResMed AirSense 11 AutoSet with Heated Humidifier, Tube & AirFit F30i

£832.97
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ResMed

ResMed AirSense 11 AutoSet with Heated Humidifier, Tube & AirFit F30i

ResMed AirSense 11 AutoSet with Heated Humidifier, Tube & AirFit F30i

Regular price £832.97 with VAT Relief
Sale price £832.97 Regular price £999.00 with VAT Relief
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Shipping policy

🚚 Fast, Reliable & Fully Tracked Shipping

Every order is dispatched using Royal Mail Tracked 24 or an equivalent fully tracked service, giving you a real-time tracking link so you can follow your delivery every step of the way.

Destination Estimated Delivery Tracking
🇬🇧 United Kingdom Next Working Day* ✅ Included
🇪🇺 Europe 2–3 Working Days ✅ Included
🌍 Rest of the World 7–10 Working Days ✅ Included

*Next working day delivery applies to eligible UK orders placed before our daily dispatch cut-off time. Delivery times are estimates and may occasionally be affected by courier delays, weather, public holidays, or other circumstances beyond our control.


1. Order Processing

We aim to process and dispatch all orders as quickly as possible.

  • Orders are processed on UK business days (Monday to Saturday, excluding public holidays).
  • Orders placed before 12:00 PM (UK time) are typically dispatched the same business day.
  • Orders placed after the cut-off time, or on Sundays and public holidays, will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

2. UK Delivery

We offer FREE tracked delivery on all UK orders.

  • FREE standard tracked delivery on every UK order.
  • Orders are shipped using Royal Mail Tracked 24 or an equivalent tracked courier service.
  • Most UK orders are delivered on the next working day after dispatch.
  • Deliveries are made Monday to Saturday (excluding public holidays).
  • Full tracking details are provided once your order has been dispatched.

While the vast majority of UK deliveries arrive the next working day, delivery times are estimates and may occasionally take 1–2 working days due to courier delays, adverse weather, remote locations, or peak seasonal demand.


3. International Delivery

Europe

Most orders delivered within Europe arrive within 2–3 working days after dispatch using trusted international courier partners.

Rest of the World

Most international orders outside Europe are delivered within 7–10 working days after dispatch.

Please note:

  • Shipping costs are calculated and displayed at checkout.
  • All international shipments include tracking where available.
  • Delivery estimates may vary depending on customs processing and the destination country.

Customs, Duties & Taxes

International orders may be subject to import duties, VAT, taxes, or customs clearance fees imposed by the destination country.

  • These charges are not included in our product prices or shipping fees.
  • Any applicable customs charges are the responsibility of the recipient.
  • Customs authorities or courier companies may require payment before delivery.

If a shipment is delayed, refused, abandoned, or returned due to unpaid customs charges or failure to cooperate with customs authorities, shipping charges and any associated costs are non-refundable.


4. Delivery Restrictions

  • We do not deliver to PO Box or BFPO addresses.
  • Certain products may require additional verification before dispatch to comply with applicable regulations.
  • Orders may be delayed if additional verification is required.

5. Delivery Issues

If your order is delayed, missing, damaged, or incomplete, please contact us as soon as possible.

To help us resolve your issue quickly, please include:

  • Your order number.
  • A description of the issue.
  • Photographs of any damaged items or packaging (where applicable).

We will work closely with our courier partners to investigate and resolve delivery issues as quickly as possible.


6. Contact Us

If you have any questions about shipping, delivery times, or tracking, please contact us:

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

 


Last updated: 28 April 2026

This Shipping Policy explains how CPAP Savers processes, dispatches, and delivers orders within the United Kingdom and internationally.

By placing an order with us, you agree to the terms outlined below.

Refund policy

💙 Shop With Complete Confidence

At CPAP Savers, we're committed to making your shopping experience simple, secure, and worry-free. If there's ever an issue with your order, our friendly UK support team is here to help.

Returns at a Glance

Situation What Happens?
✅ Unused & unopened item 30-day hassle-free returns
✅ Faulty or damaged item Free replacement or full refund
✅ Wrong item received We'll fix it at no cost to you
✅ Tracked support We're here every step of the way

Buy with confidence: If we've made a mistake or your item arrives damaged or faulty, we'll make it right with a replacement or full refund.


Last updated: 14 July 2026


1. Change-of-Mind Returns

If you've changed your mind, you may return eligible items within 30 days of delivery.

To qualify for a refund:

  • The item must be unused, unopened, and in its original sealed packaging.
  • Products must be in a condition suitable for resale.
  • Original delivery charges are non-refundable.
  • Return postage is the customer's responsibility.
  • We recommend using a tracked delivery service and keeping proof of postage.
  • Once your return has been received and inspected, refunds are processed within 10 working days to your original payment method.

Returns requested after 30 days cannot be accepted unless the item is faulty and covered by the manufacturer's warranty.


2. Faulty, Damaged or Incorrect Orders

If something isn't right with your order, please contact us within 7 days of delivery.

This includes:

  • Items damaged during transit
  • Incorrect products received
  • Manufacturing defects

In these situations, we'll arrange either:

  • A free replacement, or
  • A full refund

We'll also cover reasonable return postage costs, and where applicable, refund the original delivery charges.

If a fault develops after 30 days, your product may still be covered by the manufacturer's warranty. We'll gladly assist you with the warranty process wherever possible.


3. Hygiene & Medical Safety

For the safety of all customers, certain medical products cannot be returned once opened unless they are confirmed to be faulty.

This includes (but is not limited to):

  • CPAP Machines
  • CPAP Masks & cushions
  • Tubing and hoses
  • Filters
  • Humidifier chambers
  • Nasal or oral interface components

These restrictions comply with UK consumer hygiene regulations.


4. How to Arrange a Return

To request a return:

  1. Email contact@cpapsavers.com with your order number and reason for return.
  2. We'll confirm whether your return is eligible.
  3. We'll provide return instructions.
  4. Return the item with all original packaging, accessories, and manuals.
  5. Once inspected, your refund will be issued to your original payment method.

5. Items That Cannot Be Returned

Unless faulty, the following items cannot be returned:

  • Opened or used prescription medical devices (including CPAP machines)
  • Opened CPAP masks and hygiene-sensitive products
  • Opened consumables such as filters or straps
  • Clearance or final-sale items
  • Ex-display or refurbished products sold as final sale

6. International Returns

Eligible international returns are accepted.

Please note:

  • Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
  • Import duties, customs fees, and taxes are non-refundable.
  • Refunds are processed once the returned goods have been received and inspected.

7. Returns & Refund Summary

Situation Return Accepted? Refund / Replacement Conditions
Unused & unopened item ✅ Yes ✅ Full refund Within 30 days in original sealed packaging
Opened but unused item ⚠️ Case by case ⚠️ Partial refund or store credit Subject to hygiene inspection
Used mask, tubing or hygiene products ❌ No ❌ Not eligible UK hygiene regulations apply
Faulty or defective product ✅ Yes ✅ Full refund or replacement Report within 7 days where possible
Wrong item received ✅ Yes ✅ Full refund or replacement We cover return shipping
Damaged during delivery ✅ Yes ✅ Full refund or replacement Contact us promptly with photos if possible
Change of mind ✅ Yes ✅ Refund Item must remain unopened and unused

8. Contact Us

If you need help with a return or refund, our support team is happy to help.

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

Description

ResMed

ResMed AirSense™ 11 AutoSet CPAP with AirFit™ F30i Mask, Humidifier & Heated Tube

📦 What's Included

  • 1 × ResMed AirSense™ 11 AutoSet CPAP Machine
  • 1 × HumidAir™ 11 Heated Humidifier
  • 1 × ClimateLineAir™ 11 Heated Tube
  • 1 × ResMed AirFit™ F30i Full Face Mask — Selected Size
  • Standard AirSense™ 11 accessories as applicable to the selected pack

Complete CPAP Bundle with a Top-of-Head Tube Connection Full Face Mask

The ResMed AirSense™ 11 AutoSet CPAP Machine with HumidAir™ Heated Humidifier, ClimateLineAir™ Heated Tube and AirFit™ F30i Full Face Mask is a complete CPAP therapy bundle designed to provide a comfortable and convenient sleep therapy experience.

The AirSense 11 AutoSet automatically adjusts therapy pressure based on your breathing needs and features an intuitive touchscreen, AutoRamp™ technology, EPR™ and integrated wireless connectivity. The built-in HumidAir™ humidifier adds moisture to the therapy air, while the ClimateLineAir™ heated tube works with Climate Control to help maintain comfortable temperature and humidity levels.

The AirFit F30i is a compact full face mask designed with a top-of-head tube connection, allowing you to move more freely while sleeping. Together, the machine, humidifier, heated tubing and full face mask provide a convenient all-in-one CPAP setup.

Please Note: Mask size should be selected according to the available options and your required fit — the AirFit™ F30i uses separate cushion and frame sizes. Always follow the instructions for use and consult a healthcare professional regarding CPAP therapy.
Top-of-Head Tube Connection
The AirFit F30i routes the hose over the crown of your head, keeping it clear of your face so you can turn, sleep on your side and move more freely.
Automatic AutoSet™ Therapy
The machine adjusts therapy pressure to your breathing needs throughout the night rather than holding one fixed setting.
Humidifier & Heated Tube Included
HumidAir™ humidification with ClimateLineAir™ tubing and Climate Control helps maintain comfortable temperature and humidity levels.
EPR™ Pressure Relief
Lowers pressure as you breathe out, making exhalation feel more natural against the airflow.

Key Features

ResMed AirSense™ 11 AutoSet CPAP Machine — ResMed's current-generation automatic CPAP device.
Automatic Pressure Adjustment — Personalised therapy that responds to your breathing all night.
Integrated HumidAir™ 11 Heated Humidifier — Adds moisture to the therapy air to help reduce dryness.
ClimateLineAir™ 11 Heated Tube — Works with Climate Control to hold temperature and humidity steady.
AirFit™ F30i Full Face Mask — Compact full face design with the tube routed over the top of the head.
AutoRamp™ with Sleep-Onset Detection — Builds airflow gradually once you have fallen asleep.
EPR™ Pressure-Relief Technology — Reduces pressure on exhale for a more natural breathing rhythm.
Easy-to-Use Colour Touchscreen — Straightforward access to settings and daily therapy data.
Wireless Connectivity & myAir™ App — Track usage and progress from your phone.
Compact, Modern Design — Suitable for home use and travel alike.

AirFit™ F30i Full Face Mask

The AirFit F30i is a compact full face mask built around a top-of-head tube connection. Instead of the hose running down across your chest, it routes over the crown of your head — which is what makes it easier to sleep on your side, turn over, or read and watch television with the mask on.

The cushion itself sits under the nose rather than over the bridge, so it does not sit in your line of sight and avoids pressure on the nose bridge — a common source of red marks and leaks with traditional full face masks.

Mask Size: The AirFit F30i uses separate cushion and frame sizes. Please select the options that match your required fit before adding this package to your basket.

Automatic AutoSet™ Therapy

The AirSense 11 AutoSet continuously monitors your breathing and automatically adjusts therapy pressure based on your needs at each point in the night, rather than delivering one fixed setting from lights out until morning.

This means you receive only as much pressure as required at any given moment, which many users find more comfortable than fixed-pressure therapy.

AutoRamp™ & EPR™ Comfort Features

AutoRamp™ starts therapy at a lower, more comfortable pressure and uses sleep-onset detection to build airflow only once you have actually fallen asleep — helping smooth the transition into sleep.

EPR™ (Expiratory Pressure Relief) reduces pressure as you breathe out, so you are not pushing against full therapy pressure on every exhale. This makes the breathing rhythm feel more natural, particularly for new CPAP users.

HumidAir™ Humidifier & Climate Control

The built-in HumidAir™ 11 heated humidifier adds moisture to the therapy air, helping reduce the dryness in the mouth, nose and throat that many CPAP users experience.

Paired with the included ClimateLineAir™ 11 heated tube, Climate Control manages temperature and humidity together along the length of the hose — helping keep therapy air comfortable while reducing condensation, or "rainout", inside the tubing.

Touchscreen & myAir™ Connectivity

An easy-to-use colour touchscreen gives straightforward access to therapy settings and daily usage information, with automatic dimming to reduce light disturbance at night.

Integrated wireless connectivity supports the ResMed myAir™ app, where you can review therapy usage, track progress over time and receive equipment reminders from your phone.

Compact, Modern Design

The AirSense 11 has a sleek, compact footprint that sits neatly on a bedside table without dominating it, and is straightforward to pack when you travel.

🛡️ Warranty

2-Year Manufacturer Warranty is included with the ResMed AirSense™ 11 AutoSet CPAP Machine. Accessories such as the mask, cushion, headgear, tubing, water chamber and filters are consumable items and are covered by their own separate manufacturer terms.

Compatibility Guide

Compatible With
  • ResMed AirFit™ F30i Full Face Mask
  • AirFit™ F30i replacement cushions and frames
  • Other genuine ResMed CPAP masks
  • HumidAir™ 11 Heated Humidifier
  • ClimateLineAir™ 11 Heated Tube
  • Genuine ResMed replacement accessories
Not Compatible With
  • AirSense™ 10 humidifier chambers
  • AirSense™ 10 ClimateLineAir™ tubing
  • AirFit™ F20 or F40 cushions (different mask family)
  • Non-genuine third-party accessories

Product Specifications

Specification Details
Product Type Complete Automatic CPAP (APAP) Bundle
Brand ResMed
Model AirSense™ 11 AutoSet
Therapy Mode AutoSet™ — Automatic Pressure Adjustment
Comfort Features AutoRamp™ with Sleep-Onset Detection, EPR™
Display Colour Touchscreen
Mask Included ResMed AirFit™ F30i Full Face Mask — Selected Size
Mask Style Compact Full Face, Top-of-Head Tube Connection
Humidification HumidAir™ 11 Heated Humidifier — Included
Tubing ClimateLineAir™ 11 Heated Tube — Included
Connectivity Integrated Wireless, ResMed myAir™ App
Warranty 2-Year Manufacturer Warranty (Machine)

🧼 Cleaning & Care

To help maintain hygiene and performance across your full setup:

  • Unplug the machine before cleaning any component.
  • Wash the mask cushion daily in warm water with a mild detergent.
  • Wash the mask frame and headgear weekly, or more often if needed.
  • Empty the water chamber after each therapy session and refill with fresh water before use.
  • Wash the water chamber and tubing regularly in warm water with a mild detergent.
  • Keep the heated tube's electrical connection completely dry at all times.
  • Rinse all parts thoroughly and allow to air dry fully, away from direct sunlight, before reassembling.
  • Wipe the exterior of the machine with a dry cloth only — never immerse the device in water.
  • Check and replace air filters as recommended in the user guide.
  • Avoid bleach, alcohol-based cleaners or abrasive materials on any component.

Benefits

  • A complete therapy setup — machine, mask, humidifier and heated tube in one package
  • Top-of-head tube routing keeps the hose off your face and chest
  • Easier side sleeping and freer movement than a front-connected mask
  • Nothing across the bridge of the nose — clearer line of sight and fewer pressure marks
  • Automatic pressure adjustment delivers personalised therapy every night
  • EPR™ makes exhaling against therapy pressure feel more natural
  • Humidification and Climate Control help reduce dryness and rainout
  • myAir™ app makes it easy to track therapy usage and progress
  • Backed by a 2-year manufacturer warranty on the machine

⚠ Please Note

CPAP therapy is a prescription treatment for adults diagnosed with Obstructive Sleep Apnoea, and pressure settings should be configured by your sleep clinician or healthcare provider. Do not adjust prescribed settings, change equipment or stop therapy without medical advice. Keep the heated tube's electrical connection dry, never fill the water chamber above the maximum level line, and use only genuine ResMed accessories with this device. Always follow the manufacturer's instructions for use, and speak to your clinician if you experience discomfort, persistent mask leaks or worsening symptoms.

📄 Helpful Documents & Resources

Warranty T & C

🛡️ For Machines : Every eligible product you purchase is backed by a 2-year manufacturer warranty, covering manufacturing defects and workmanship under normal use.

 

⚠️ For Masks & Accessories : CPAP
masks and mask components are covered by a 6-month warranty against
manufacturing defects only.

 

*Not covered: Normal wear and tear, misuse, improper cleaning, accidental
damage, or unauthorised modifications.

📖 Read More — To view our detailed Warranty policy

Shipping & Return Policy

🚚 Free Next-Day UK Delivery : Orders placed before 3:00 PM GMT, Monday to Friday, are dispatched the same day using our next-day delivery service.

📖 Read More — To view our detailed Shipping policy

 

↩️ 30-Day Easy Returns : We offer a 30-day return policy on eligible items that are unused, unopened, and in their original sealed packaging. For hygiene and safety reasons, opened or used CPAP Machines, masks, cushions, and other personal-use accessories cannot be returned or replaced.

📖 Read More — To view our detailed Returns & Exchange policy

Frequently Asked Questions

Q1. What is included in this AirSense 11 bundle?
This bundle includes the ResMed AirSense 11 AutoSet machine, HumidAir heated humidifier, ClimateLineAir heated tube and AirFit F30i full-face mask.

Q2. Is the AirSense 11 an Auto CPAP machine?
Yes. The AirSense 11 AutoSet automatically adjusts therapy pressure according to the user's breathing requirements.

Q3. Does this bundle include a heated humidifier?
Yes. The bundle includes the HumidAir 11 heated humidifier.

Q4. Does it include a heated tube?
Yes. It includes the ClimateLineAir 11 heated tube, which is designed to work with the AirSense 11 Climate Control system.

Q5. What type of mask is the AirFit F30i?
The AirFit F30i is a full-face CPAP mask designed for users who require coverage of both the nose and mouth.

Q6. Can I use the AirFit F30i with the AirSense 11?
Yes, the AirFit F30i is part of ResMed's AirFit mask ecosystem and is designed for use with compatible ResMed PAP systems.

Q7. Does the AirSense 11 have a mobile app?
Yes. AirSense 11 supports the ResMed myAir app, which can provide therapy information and personalised support.

View full details

Shipping policy

🚚 Fast, Reliable & Fully Tracked Shipping

Every order is dispatched using Royal Mail Tracked 24 or an equivalent fully tracked service, giving you a real-time tracking link so you can follow your delivery every step of the way.

Destination Estimated Delivery Tracking
🇬🇧 United Kingdom Next Working Day* ✅ Included
🇪🇺 Europe 2–3 Working Days ✅ Included
🌍 Rest of the World 7–10 Working Days ✅ Included

*Next working day delivery applies to eligible UK orders placed before our daily dispatch cut-off time. Delivery times are estimates and may occasionally be affected by courier delays, weather, public holidays, or other circumstances beyond our control.


1. Order Processing

We aim to process and dispatch all orders as quickly as possible.

  • Orders are processed on UK business days (Monday to Saturday, excluding public holidays).
  • Orders placed before 12:00 PM (UK time) are typically dispatched the same business day.
  • Orders placed after the cut-off time, or on Sundays and public holidays, will be processed on the next business day.
  • Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

2. UK Delivery

We offer FREE tracked delivery on all UK orders.

  • FREE standard tracked delivery on every UK order.
  • Orders are shipped using Royal Mail Tracked 24 or an equivalent tracked courier service.
  • Most UK orders are delivered on the next working day after dispatch.
  • Deliveries are made Monday to Saturday (excluding public holidays).
  • Full tracking details are provided once your order has been dispatched.

While the vast majority of UK deliveries arrive the next working day, delivery times are estimates and may occasionally take 1–2 working days due to courier delays, adverse weather, remote locations, or peak seasonal demand.


3. International Delivery

Europe

Most orders delivered within Europe arrive within 2–3 working days after dispatch using trusted international courier partners.

Rest of the World

Most international orders outside Europe are delivered within 7–10 working days after dispatch.

Please note:

  • Shipping costs are calculated and displayed at checkout.
  • All international shipments include tracking where available.
  • Delivery estimates may vary depending on customs processing and the destination country.

Customs, Duties & Taxes

International orders may be subject to import duties, VAT, taxes, or customs clearance fees imposed by the destination country.

  • These charges are not included in our product prices or shipping fees.
  • Any applicable customs charges are the responsibility of the recipient.
  • Customs authorities or courier companies may require payment before delivery.

If a shipment is delayed, refused, abandoned, or returned due to unpaid customs charges or failure to cooperate with customs authorities, shipping charges and any associated costs are non-refundable.


4. Delivery Restrictions

  • We do not deliver to PO Box or BFPO addresses.
  • Certain products may require additional verification before dispatch to comply with applicable regulations.
  • Orders may be delayed if additional verification is required.

5. Delivery Issues

If your order is delayed, missing, damaged, or incomplete, please contact us as soon as possible.

To help us resolve your issue quickly, please include:

  • Your order number.
  • A description of the issue.
  • Photographs of any damaged items or packaging (where applicable).

We will work closely with our courier partners to investigate and resolve delivery issues as quickly as possible.


6. Contact Us

If you have any questions about shipping, delivery times, or tracking, please contact us:

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

 


Last updated: 28 April 2026

This Shipping Policy explains how CPAP Savers processes, dispatches, and delivers orders within the United Kingdom and internationally.

By placing an order with us, you agree to the terms outlined below.

Refund policy

💙 Shop With Complete Confidence

At CPAP Savers, we're committed to making your shopping experience simple, secure, and worry-free. If there's ever an issue with your order, our friendly UK support team is here to help.

Returns at a Glance

Situation What Happens?
✅ Unused & unopened item 30-day hassle-free returns
✅ Faulty or damaged item Free replacement or full refund
✅ Wrong item received We'll fix it at no cost to you
✅ Tracked support We're here every step of the way

Buy with confidence: If we've made a mistake or your item arrives damaged or faulty, we'll make it right with a replacement or full refund.


Last updated: 14 July 2026


1. Change-of-Mind Returns

If you've changed your mind, you may return eligible items within 30 days of delivery.

To qualify for a refund:

  • The item must be unused, unopened, and in its original sealed packaging.
  • Products must be in a condition suitable for resale.
  • Original delivery charges are non-refundable.
  • Return postage is the customer's responsibility.
  • We recommend using a tracked delivery service and keeping proof of postage.
  • Once your return has been received and inspected, refunds are processed within 10 working days to your original payment method.

Returns requested after 30 days cannot be accepted unless the item is faulty and covered by the manufacturer's warranty.


2. Faulty, Damaged or Incorrect Orders

If something isn't right with your order, please contact us within 7 days of delivery.

This includes:

  • Items damaged during transit
  • Incorrect products received
  • Manufacturing defects

In these situations, we'll arrange either:

  • A free replacement, or
  • A full refund

We'll also cover reasonable return postage costs, and where applicable, refund the original delivery charges.

If a fault develops after 30 days, your product may still be covered by the manufacturer's warranty. We'll gladly assist you with the warranty process wherever possible.


3. Hygiene & Medical Safety

For the safety of all customers, certain medical products cannot be returned once opened unless they are confirmed to be faulty.

This includes (but is not limited to):

  • CPAP Machines
  • CPAP Masks & cushions
  • Tubing and hoses
  • Filters
  • Humidifier chambers
  • Nasal or oral interface components

These restrictions comply with UK consumer hygiene regulations.


4. How to Arrange a Return

To request a return:

  1. Email contact@cpapsavers.com with your order number and reason for return.
  2. We'll confirm whether your return is eligible.
  3. We'll provide return instructions.
  4. Return the item with all original packaging, accessories, and manuals.
  5. Once inspected, your refund will be issued to your original payment method.

5. Items That Cannot Be Returned

Unless faulty, the following items cannot be returned:

  • Opened or used prescription medical devices (including CPAP machines)
  • Opened CPAP masks and hygiene-sensitive products
  • Opened consumables such as filters or straps
  • Clearance or final-sale items
  • Ex-display or refurbished products sold as final sale

6. International Returns

Eligible international returns are accepted.

Please note:

  • Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
  • Import duties, customs fees, and taxes are non-refundable.
  • Refunds are processed once the returned goods have been received and inspected.

7. Returns & Refund Summary

Situation Return Accepted? Refund / Replacement Conditions
Unused & unopened item ✅ Yes ✅ Full refund Within 30 days in original sealed packaging
Opened but unused item ⚠️ Case by case ⚠️ Partial refund or store credit Subject to hygiene inspection
Used mask, tubing or hygiene products ❌ No ❌ Not eligible UK hygiene regulations apply
Faulty or defective product ✅ Yes ✅ Full refund or replacement Report within 7 days where possible
Wrong item received ✅ Yes ✅ Full refund or replacement We cover return shipping
Damaged during delivery ✅ Yes ✅ Full refund or replacement Contact us promptly with photos if possible
Change of mind ✅ Yes ✅ Refund Item must remain unopened and unused

8. Contact Us

If you need help with a return or refund, our support team is happy to help.

📧 contact@cpapsavers.com

🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)

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