Terms and Conditions

Last updated: 28 April 2026

Company Details:
CPAP Savers is a trading name of Techo Info Ltd
Registered Address: 59 George Raymond Road, Eastleigh, SO50 5SZ, United Kingdom
Company Number: 15021828

1. Introduction

These Terms & Conditions govern your use of the CPAP Savers website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not accept these Terms, you should not use our website.

2. Use of Our Website

You agree to use our website responsibly and in compliance with applicable laws. You must not:

  • Use the site for unlawful or fraudulent purposes
  • Interfere with the operation or security of the website
  • Upload or transmit harmful software or code
  • Infringe on intellectual property or other legal rights

We reserve the right to suspend or restrict access if misuse is suspected.

3. Medical Disclaimer

CPAP Savers supplies sleep therapy equipment and accessories. We do not provide medical advice. 

  • Our products should only be used following guidance from a qualified healthcare professional
  • Information on our website is for general guidance only and not a substitute for medical advice
  • You should consult a doctor or sleep specialist before starting or modifying any treatment

For more information on Medical devices supplied, please read our Medical Device Disclaimer.

4. Product Information, Pricing & Availability

We aim to ensure all product descriptions and prices are accurate. However:

  • Prices may change without prior notice
  • Availability is not guaranteed at all times
  • If an error occurs or an item becomes unavailable, we may cancel your order and issue a refund or offer an alternative

5. Orders & Payment

  • All orders are subject to acceptance and availability
  • Payment must be completed at checkout using approved payment methods
  • We reserve the right to cancel or refuse any order, including in cases of suspected fraud or pricing errors

6. Delivery

We aim to dispatch orders promptly, but delivery times are estimates only.

  • Delays caused by couriers, customs, or external factors are outside our control
  • Full details are provided in our Shipping Policy

For more information on Delivery Process, please read our Shipping Policy.

7. Returns & Refunds

Our Returns & Refunds Policy explains your rights regarding cancellations, returns, and refunds.

Due to hygiene and safety regulations, certain medical products may not be eligible for return once opened or used. For more information on Returns & Refund process, please read our Returns & Exchanges.

8. Intellectual Property

All content on this website—including text, images, branding, and design—is owned by or licensed to Techo Info Ltd.

You may not reproduce, distribute, or use any content without prior written permission.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for:

  • Their content
  • Their privacy practices
  • Their terms and conditions

Use of third-party services is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential losses
  • We are not responsible for loss of data, income, or business interruption
  • Our total liability will not exceed the amount paid for the product

Nothing in these Terms excludes liability where it would be unlawful to do so.

11. Indemnity

You agree to indemnify and hold harmless Techo Info Ltd, its employees, and affiliates from any claims, damages, or expenses arising from:

  • Your misuse of the website
  • Your breach of these Terms

12. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Updates to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised date.

Continued use of the website indicates acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms:

📧 contact@cpapsavers.com
🕘 Monday to Friday, 9:00 AM – 5:00 PM (UK time)