Terms and Conditions
Company: CPAPsavers, a division of Techo Info Ltd
Registered Address: 1, George Wright Close, Eastleigh, SO505SJ, United Kingdom
Company Number: 15021828
1. Overview
These Terms of Service ("Terms") govern your use of the CPAPsavers website, services, and products. By accessing or using our website (www.cpapsavers.com), you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
2. Use of Website
You agree to use this website for lawful purposes only. You must not:
Engage in fraudulent activities
Transmit harmful code or malware
Infringe on the intellectual property rights of others
Violate any applicable local, national, or international law
We reserve the right to restrict or terminate your access if we suspect abuse or misuse.
3. Medical Disclaimer
Products sold on CPAPsavers are intended for use as prescribed or recommended by qualified healthcare professionals. We do not provide medical advice, diagnosis, or treatment. Always consult your doctor or sleep specialist before purchasing or using CPAP equipment.
4. Product Availability and Pricing
We make every effort to ensure product availability and accurate pricing. However:
Prices are subject to change without notice.
In rare cases, items may become unavailable after you place an order. If so, we will notify you and offer a full refund or alternative.
5. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to cancel any order for any reason, including errors in product or pricing information. Payments must be completed at checkout through accepted payment methods.
6. Shipping and Delivery
We aim to dispatch orders promptly. Delivery timelines are estimates and not guaranteed. Delays due to courier or customs are beyond our control. Shipping policies are further outlined on our Shipping Information page.
7. Returns and Refunds
Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds. Due to the medical nature of our products, certain items are non-returnable for hygiene and safety reasons.
8. Intellectual Property
All content on this website — including logos, text, product images, graphics, and design — is the property of Techo Info Ltd or licensed third parties. You may not copy, reproduce, or use our content without prior written consent.
9. Third-Party Services
We may link to third-party websites or apps. We are not responsible for the content, terms, or privacy practices of those third parties. Use them at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Techo Info Ltd (CPAPsavers) is not liable for:
Any indirect, incidental, or consequential damages
Loss of data or profit
Any delay or failure in performance due to external causes (e.g., natural disasters, shipping delays)
Our total liability for any claim related to the products or services shall not exceed the purchase price paid.
11. Indemnification
You agree to indemnify, defend, and hold harmless Techo Info Ltd, its directors, employees, and affiliates from any claims, liabilities, damages, or costs arising from your misuse of the site or violation of these Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised Terms.
Medical Device Use Declaration & Disclaimer
Effective Date: 21/06/2024
Store: CPAPsavers, a division of Techo Info Ltd
CPAPsavers is committed to safe, lawful, and responsible distribution of sleep therapy and respiratory products. Many of the items we offer — such as CPAP machines, masks, and accessories — may be classified as medical devices. As such, customers must read and acknowledge the following declaration and disclaimer prior to purchase.
🛒 Customer Declaration
By placing an order on CPAPsavers.com, you confirm that:
You are 18 years of age or older.
You understand that certain products sold are intended for use under the supervision or prescription of a qualified medical professional.
You either:
Have received a prescription or recommendation for CPAP or related therapy from a licensed healthcare provider;
OR
Are purchasing replacement components (e.g., masks, tubing, filters) for a therapy you are already undergoing.
You accept full responsibility for the selection, use, and suitability of the products you purchase.
You acknowledge that CPAPsavers and Techo Info Ltd do not provide medical advice and that product information is for educational and reference purposes only.
⚠️ Important Notice
CPAPsavers does not prescribe or diagnose any medical condition.
The use of CPAP machines without proper medical evaluation may result in health complications.
Buyers are responsible for ensuring their chosen product is safe and appropriate for their personal health condition.
📦 Product Classification & Regulation
Some products sold by CPAPsavers may be classified as Class I medical devices in the UK and are compliant with MHRA (Medicines and Healthcare products Regulatory Agency) requirements.
Techo Info Ltd ensures that any required registrations or declarations are in place where applicable.
🛡️ Limitation of Liability
Techo Info Ltd and its representatives are not liable for:
Misuse or self-prescription of medical devices
Adverse health outcomes arising from incorrect or unsupervised usage
Failure to obtain appropriate medical consultation
📝 Contact Your Physician
If you are unsure whether a product is right for you, please consult a qualified medical professional before placing an order.
📩 Contact Us
❓ Questions or Issues?
If you have any questions about your shipment or haven't received your order within the expected timeframe, please contact our support team:
📧 Email: cs.rlmedicals@gmail.com
🕒 Support Hours: Mon – Fri 10 AM – 5 PM